What should a guard do if they are unsure about how to handle a situation?

When a guard is unsure about how to handle a situation, consulting with a supervisor or team member is the best course of action for several reasons. Firstly, supervisors and experienced team members often have more training and experience in dealing with a variety of situations that may arise. They can provide valuable insights, guidance, or even a different perspective that can help the guard make a well-informed decision.

Additionally, communication and collaboration among team members foster a safer and more effective working environment. It ensures that actions taken are not based on hasty judgments or assumptions but are grounded in sound judgment and procedure. This collaborative approach can also enhance overall security as it utilizes the collective knowledge and expertise of the team.

Choosing to make decisions based on assumptions could lead to poor outcomes, as it relies on incomplete or incorrect information. Handing off the situation to another guard without proper communication may create confusion or a lack of accountability. Ignoring the issue entirely can escalate the situation and compromise safety. Thus, seeking assistance is a proactive and responsible choice that aligns with best practices in security operations.